Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 80,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here.
Genpact began in 1997 as a business unit within General Electric. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company. Bain Capital became Genpact’s largest shareholder in November 2012, with the strategic objective to grow the company further. Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$491.90 million to 80,000+ employees and annual revenues of US$2.74 billion as of December 31, 2017.
WNS Global Services
WNS (Holdings) Limited (NYSE: WNS), is a leading global business process management company. WNS offers business value to 350+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities.
WNS delivers an entire spectrum of business process management services such as finance and accounting, customer interaction services, technology solutions, research and analytics and industry specific back office and front office processes. More than 38,000 professionals across 57 delivery centers worldwide including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, United Kingdom and the United States.
A pioneer in cloud Contact Center as a Service (CCaaS) solutions and Business Process Outsourcing (BPO), Conduit Global is transforming the customer experience for the digital era. We operate an award-winning omnichannel contact center platform built on industry-leading technologies designed for resiliency and scalability. With more than 25 years of experience planning, deploying and managing cloud contact centers, our consulting, professional and managed services turn our clients’ complex customer engagements into powerful connections. We employ over 3,000 customer experience professionals in eight countries to optimize live customer interactions and solve problems for businesses 24/7 with urgency and care.
Writer Information Management Services - a business division of Writer Corporation has been in operation since 1987.
We have grown into India's largest and most comprehensive Information Management Company and one of the fastest growing in Asia.
Our capabilities span the entire life cycle of your data with Enterprise Content Management services that include Business Process Services, Secured Storage Services, Cloud and Data Services and Info tech Solutions.
This has helped us to serve the growing and evolving Information Management needs of over 3000 customers across India. We deliver these solutions on site and off site in our 28 Information Management centers across 10 locations in India.
We have created a capacity of more than 2 million square feet of storage space and more than 1000+ seats of Business Processing centers.
Sutherland Global Services
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 43 million transactions a month on a digital backbone that spans the world for more than 120 clients. By implementing winning strategies across entire businesses and customer lifecycles, we’re able to accelerate performance and help clients achieve the high-impact outcomes they’re looking for.
We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before. Easy is hard. It takes ideas, design, technology and talent to work hard behind the scenes to make it look effortless. That’s what we do. For over 30 years, we’ve been delighting customers through better process. From the very beginning, it’s all we’ve done. In fact, our very first dollar came from process consulting. Three decades later, we have 120 clients from the Fortune 1000, and complete 43 million transactions a month on a digital backbone that spans 19 countries around the world. What We Do Sutherland’s process transformation services innovate at the intersection of business and technology to transform processes that realize our client’s vision. We are experts in accelerating performance and achieving high-impact outcomes through winning execution strategies across the entire business and customer lifecycle.
Minacs now Concentrix
July 11th, 2016: SYNNEX Corporation (NYSE: SNX), and Minacs today announced a definitive agreement in which SYNNEX will acquire Minacs and integrate it into its Concentrix business segment. The purchase price is approximately $420 million subject to closing adjustments.
This transaction is intended to strengthen domain expertise in Concentrix’ automotive industry vertical and accelerate Marketing Optimization and IoT solutions with Minacs’ proprietary technology. The transaction also provides Concentrix more scale and reach to further serve its client base. As a result, Concentrix is expected to strengthen its competitive advantages in the marketplace.
“We believe this acquisition will enhance Concentrix’ position as global leader in business services,” stated Kevin Murai, CEO and President of SYNNEX Corp. “This strategic investment is expected to create even greater scale and a more compelling value proposition for our clients and shareholders. This transaction is also in line with our stated goals of margin expansion and diversification of our revenue.”
Quatrro Global Services
Quatrro is a global services company offering business and knowledge processing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs.
For over 21 years companies have been relying on us to leverage the benefits of globalization and gain a competitive advantage.
Quatrro consists of several complementary business lines, each one intensely focused on serving the needs of its target clients with technology-based, expert knowledge services while leveraging the overall resources of Quatrro – operational excellence, global infrastructure and capital.
As a true “Business Transformation Partner” Quatrro leverages its experience as “the pioneers in Business Process Outsourcing” to offer innovative outsourcing solutions which go well beyond labor arbitrage and deliver tangible process improvements to its clients.
Over 80 enterprise clients, 15,000+ SMB & SOHO customers, 1,000,000+ retail customers around the globe have chosen Quatrro to help them attain the benefits of global sourcing, operational excellence and cost-effectiveness.
CSS Corp is a new age IT Services and Technical Support Services company that harnesses the power of digital to address customer needs. The company collaborates with leading businesses and enterprises to reimagine customer engagement models, help streamline business operations, and identify new revenue opportunities. Its team of 5,500 technology professionals across 16 global locations are passionate about helping customers differentiate and succeed.
Our vision is to deliver tangible business outcomes through contextual adoption of digital in business process management, technical support operations, IT operations, telecom network moderation and management. Our revitalized approach drives simplicity and convenience. Our business model did not develop out of labor arbitrage but rather from superior customer experience, providing instant gratification and delighting customers