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William Lennon, CSO GroupBDO
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TTEC
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Put CX in your cart: Why outsourcing is a smart buy for retailers
As retailers contend with an uncertain economy, rising costs, and shifting consumer sentiment, having a high-quality and efficient...
TTEC
Jun 9, 20254 min read
Future-proofing BPO with AI-enabled CX
In the ever-evolving landscape of Business Process Outsourcing (BPO), staying ahead of the curve is not just an option but a necessity....
William Lennon, CSO GroupBDO
Jul 7, 20243 min read
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