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Deloitte
- Jun 17, 2021
- 4 min
42 views0 comments
NTT Data
- Jun 8, 2021
- 3 min
14 views0 comments
Bain & Company
- Aug 30, 2020
- 6 min
17 views0 comments
Noah Beltran, SVP Transformation & Innovation, Sutherland
- Mar 13
- 2 min
Contact Center Investments: Mistakes to Avoid
Contact center spending, done right, can drive down costs without compromising growth. In today’s uncertain economy, brands need to be...
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Bain & Company
- Jan 31
- 2 min
7 Contact Center Trends to Watch in 2023
Contact center leaders, your time is now. Customer service and customer experience analysts and thought leaders are suggesting that the...
2 views0 comments
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