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Jim Farnsworth | President Conduit Global
May 4, 20162 min read
Dan McCue SGS
Apr 29, 20162 min read
Bhanu Singh & Prateek Majumdar
Apr 26, 20162 min read
Dan McCue VP SGS
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IAOP
Apr 19, 20161 min read
LiveMint
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Bain & Company
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GroupBDO
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Bianca Wright
Mar 11, 20166 min read
Melissa O'Brien- HFS
Mar 3, 20161 min read
Steve W. Martin
Feb 28, 20162 min read
DEC 09, 2015 — CUSTOMER CARE SERVICES
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Spence Mallder, SVP, GM Workforce Optimization
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Jason Angelos Managing Director – Accenture
Feb 19, 20162 min read
by Paul Connolly | NelsonHall
Feb 19, 20163 min read
William Lennon
Feb 9, 20161 min read
Peter Wagner | AcctTwo
Feb 6, 20163 min read
NearShore Americas | By Tim Wilson
Feb 4, 20163 min read
Accenture
Feb 3, 20161 min read
Philippines Outsourcing
Feb 2, 20161 min read
TTEC
Jun 9, 20254 min read
William Lennon, CSO GroupBDO
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Conduent
Feb 11, 20243 min read
HFS
Oct 27, 20232 min read
HFS
Oct 12, 20235 min read
Bain & Company
Jul 6, 20235 min read
Put CX in your cart: Why outsourcing is a smart buy for retailers
As retailers contend with an uncertain economy, rising costs, and shifting consumer sentiment, having a high-quality and efficient...
TTEC
Jun 9, 20254 min read
Future-proofing BPO with AI-enabled CX
In the ever-evolving landscape of Business Process Outsourcing (BPO), staying ahead of the curve is not just an option but a necessity....
William Lennon, CSO GroupBDO
Jul 7, 20243 min read
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