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Sutherland White Paper
Apr 28, 20194 min read
GroupBDO Human Capital
Mar 10, 20192 min read
Baird
Mar 1, 20192 min read
Inge De Bleecker
Feb 26, 20194 min read
Edward Caso, Wells Fargo
Feb 22, 20191 min read
Sanjay Srivastava, CDO Genpact
Jan 30, 20193 min read
CMS Wire
Jan 21, 20196 min read
CMS Wire
Jan 12, 20194 min read
CMS Wire
Jan 11, 20194 min read
Phil Britt
Jan 8, 20193 min read
Yoel Minkoff, SA News Editor
Jan 2, 20191 min read
inmoment
Dec 19, 20183 min read
Sutherland White Paper
Nov 23, 20182 min read
GroupBDO
Nov 12, 20181 min read
Sutherland White Paper
Nov 10, 20186 min read
Sutherland White Paper
Oct 24, 20183 min read
Gartner
Oct 13, 20183 min read
From Robotic Process Automation to Intelligent Automation | Part Two - Six best practices to deliver
Part Two | Genpact
Sep 26, 20183 min read
From Robotic Process Automation to Intelligent Automation | Part One - Six best practices to deliver
Part One | Genpact
Sep 24, 20183 min read
Why Technology Sales Cycles Are Taking So Long and What You Can Do About It or People, Your Not Goin
Michele Buckley
Aug 23, 20182 min read
TTEC
Jun 9, 20254 min read
William Lennon, CSO GroupBDO
Jul 7, 20243 min read
Conduent
Feb 11, 20243 min read
HFS
Oct 27, 20232 min read
HFS
Oct 12, 20235 min read
Bain & Company
Jul 6, 20235 min read
Put CX in your cart: Why outsourcing is a smart buy for retailers
As retailers contend with an uncertain economy, rising costs, and shifting consumer sentiment, having a high-quality and efficient...
TTEC
Jun 9, 20254 min read
Future-proofing BPO with AI-enabled CX
In the ever-evolving landscape of Business Process Outsourcing (BPO), staying ahead of the curve is not just an option but a necessity....
William Lennon, CSO GroupBDO
Jul 7, 20243 min read
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